Note: If the CD-ROM drive is not found in the Device Manager, it is likely the drive's cables are not connected properly or that the drive is bad and needs to Login SearchWindowsServer SearchServerVirtualization SearchCloudComputing SearchExchange SearchSQLServer SearchWinIT SearchEnterpriseDesktop SearchVirtualDesktop Topic NAS Network Storage View All iSCSI SAN Backup and Data Protection View All Data Recovery View All Tools and Utilities View Additional information on bootable disks can be found on our boot disk page. Skip to Main Content Search Help Tips Dictionary History Forums Contact You are here: Help > Hardware Help > CD-ROM Help CD-ROM, DVD, or disc drive not working in Windows http://clearduplicatefiles.com/drive-not/cd-is-not-working-in-dvd-drive.html
However, if the CD-ROM does not work, refer to the next and final possibility. Start my free, unlimited access. If all but one or two discs fail, the disc drive is bad or dirty. YesNo Feedback E-mail Share Print Search Recently added pages View all recent updates Useful links About Computer Hope Site Map Forum Contact Us How to Help Top 10 pages Follow us https://support.microsoft.com/en-us/kb/314060
Corruption in Windows Try testing the CD-ROM in Safe Mode. How to test a computer CD-ROM or DVD drive for failures. Within Device Manager, verify the CD-ROM has no exclamation marks or red X's. If after cleaning the drive and CDs you still get errors, it is likely the disc drive is bad.
Additional information on Device Manager can be found on our Device Manager page. Bad CD-ROM drive If all the above steps have been tried and you're still encountering errors with reading discs in the CD-ROM drive, it's possible that the drive is bad. Note: If the disc drive is not opening when you press the eject button, check the power cable on the CD-ROM drive to make sure it is connected securely and properly. Cd Drive Not Showing Additional information See our CD-ROM, DVD, and Blu-Ray definitions for further information and related links on these terms.
Check Device Manager Open the Control Panel Click or double-click the System icon In Windows XP and earlier, click the Hardware tab and then the Device Manager button.In Windows Vista and Dvd Drive Not Working Windows 10 CD-ROM cables connected improperly If you have recently installed or moved your computer, verify that the CD-ROM cables are properly connected. Try the above recommendations again.
Verifying the CD-ROM cables are correctly connected.
If listed with a yellow exclamation mark or red X, remove the CD-ROM by highlighting the drive and pressing the delete key. Dvd Drive Not Detected Verify computer running in 32-bit mode Windows 95 and Windows 98 users only Verify that your computer is running in 32-bit mode by clicking Start, Settings, Control Panel, double-click System, and Try booting a CD or bootable diskette Windows 2000, XP, Vista, 7, and later users If the above recommendations do not work, boot from the Windows disc to see if the CD-ROM drive running in MS-DOS mode.
If the CD-ROM works in Safe Mode but not in normal Windows, it's likely another program is running that is causing the issue or that the drivers are corrupt. useful reference You can try replacing the drive and see if a new CD-ROM drive resolves the issue. Cd Drive Not Working Windows 7 Open Device Manager, highlight and remove the CD-ROM currently installed by pressing the delete key. Cd Drive Not Working Windows 8 Note: If the CD-ROM drive is not found in the Device Manager, it is likely the drive's cables are not connected properly or that the drive is bad and needs to
Reboot the computer to reinstall the CD-ROM drive. navigate here If the CD-ROM does work from MS-DOS, this indicates that you have a corruption issue with Windows. Windows should then detect the CD-ROM and reinstall it. In this Article Share this item with your network: Related Content A Windows admin's guide to removable media storage – SearchWindowsServer CD/DVD cleaning discs may do more harm than good – Cd Drive Not Reading Disc
For instructions on cleaning your CDs and disc drive, see the computer cleaning page. After deleting the CD-ROM, reboot the computer. Was this page useful? http://clearduplicatefiles.com/drive-not/cd-dvd-drive-not-working-in-xp.html If the computer can boot from the disc, you are encountering a Windows driver related issue.
Under Performance by File System, verify it says '32-bit'. Dvd Drive Not Detected In Windows 10 Windows 98 users If the above recommendations have been attempted, try booting from a Windows 98 diskette or other bootable diskette with CD-ROM drivers to see if the CD-ROM works from