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Cd Rom And Dvd Not Working

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Step 7: Using Microsoft System Restore If the computer still cannot read the disc, use System Restore to go back to a time when the drive was known to be functioning. http://ccm.net/faq/2917-lens-cleaners 3) Update the firmware. For more information, refer to Performing an HP System Recovery (Windows 10) (in English) or to Performing an HP System Recovery (Windows 8) (in English). Use the steps in this document to troubleshoot problems with CD and DVD drives reading discs.

In Windows, search for and open regedit. It is probably related to the software configuration in Windows. Not all ThinkPad systems shipped with the DVD player software. If Windows does not recognize the drive, repeat Step 2 to see if the drive name appears in Device Manager and troubleshoot disc burning software if needed. see it here

Cd Drive Not Working Windows 10

If using 3rd party CD or DVD recording software, check with the software manufacturer to verify drive compatibility and that all other software requirements are met. Visit now Z7_3054ICK0KGTE30AQO5O3KA30H4 hp-feedback-banner-portlet Actions ${title} Loading... Turn on the computer and immediately press the F10 key repeatedly until the BIOS Setup Utility screen appears. For example, if the drive letter was listed as E in the diskpart list, you would type the following: E: Figure : Drive letter Press the Enter key, and then type

Verify the drive is capable of playing DVD movies. Step 2: Replacing the PxHelp20 registry value Use the following steps to replace the PxHelp20 registry value: In Windows, search for and open regedit. Additional information on bootable disks can be found on our boot disk page. Cd Drive Not Reading Disc Make sure the drive will boot to a known bootable CD if available.

Sign in to report inappropriate content. Dvd Drive Not Working Windows 10 If the disc fails in another system, replace the failing disc. If you haven’t checked the DVD drive device status, follow the instructions in Section 3 to verify Windows is communicating with device properly.

Figure : Uninstall Cyberlink Power2Go Uninstall Cyberlink Power2Go.

To reset the BIOS, use one of the following sets of steps, depending on the type of computer you are using: To reset the BIOS on a notebook computer, press F9 Cd Rom Not Working Windows 10 If you are using a notebook computer, go to HP Customer Support -Contact for further assistance. Figure : LowerFilters in Registry Editor If an UpperFilters value is also listed, select UpperFilters in the right side of the window and press the Delete key. A copy of the registry has been saved for back-up purposes to the Documents folder.

Dvd Drive Not Working Windows 10

caution: When using disc repair kits, allow extra drying time beyond that required by the manufacturer. Right-click the drive name and select Uninstall. Cd Drive Not Working Windows 10 Good discs to use are game or software discs that were purchased from a store. Cd Drive Not Working Windows 7 For more information about testing for CD/DVD drive hardware failures, refer to one of the following HP support documents: Desktop PCs: Testing for Hardware Failures (Windows 10, 8) (in English) Notebook

If a CD/DVD drive name is listed in BIOS, the BIOS recognizes the device and the problem is most likely software-related. Z7_3054ICK0KGTE30AQO5O3KA30H5 hp-country-locator-portlet Actions ${title} Loading... Right-click the drive name and select Uninstall. Figure : Device Manager: DVD/CD-ROM drives If a name for a CD/DVD drive does not appear, or it is listed with errors, close Device Manager and use the HP support document Cd Drive Not Working Windows 8

Software for burning discs does not recognize the drive If the CD/DVD writing software displays notification that no drive is detected, use the steps in this section. Try burning the disc at 4x before playing it from other computers. In the Boot Order list, look for a CD/DVD drive entry. Privacy Policy © Copyright 2016 HP Development Company, L.P.

HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend Cd Drive Not Showing Confirm the deletion by clicking Yes. Follow the instructions on the download pages to download each applicable update.

Figure : Find and fix problems in Control Panel Under Hardware and Sound, click Configure a device.

Once you have tested several types of discs, try using the failed discs in another drive in another computer to see if they can be read. Figure : Uninstall DVD/CD-ROM drive in Device Manager If a confirmation window opens, click OK or Yes. Click Next. Dvd Drive Not Detected Resetting the computer power can fix this problem.

Figure : Device Manager: DVD/CD-ROM drives If DVD/CD-ROM drives is not in the list, skip to Resetting the computer power. Grimmis 63,358 views 6:27 CD Drive Not Working? Configuration. Complementary Content IBM WebSphere Portal Home IBM Logo Sign Up Log In Contact HP - Anonymous Contact HP Product Context View Support Home Test page Product Home Product Warranty Result ConcentraWrapper

Watch QueueQueueWatch QueueQueue Remove allDisconnect Loading... Performing other tasks may divert system resources and cause recording failures. Open Device Manager, highlight and remove the CD-ROM currently installed by pressing the delete key. If there is no CD/DVD drive listed in BIOS, the problem is probably hardware-related.

Figure : Select program to reinstall Follow the on-screen instructions to reinstall CyberLink Power2Go. Additional information on Device Manager can be found on our Device Manager page. Open the DVD/CD-ROM drive category again and do the following actions depending on what is shown in DVD/CD-ROM drives: If the CD/DVD drive name is missing, the drive is not being Show more Language: English Content location: United States Restricted Mode: Off History Help Loading...

Verify that the latest version of the preloaded DVD player software (InterVideo WinDVD) has been properly installed and configured, including Region codes if applicable. caution: This product contains components that can be damaged by electrostatic discharge (ESD). Use discs from different manufacturers and recording labels. when I went to Start>Computer and double click DVD RW Drive it showed, "please insert disc" as if there was not one in there already.

Make sure that cables do not interfere with drive trays when they are closed. Check for proper connection orientation. In most cases, newly installed drives that do not work are not configured correctly. Be careful not to slide skin along any interior metal edge of the computer.

If you have a notebook computer, remove all batteries from their compartments, wait 10 seconds, then reinsert the battery (or batteries). Verify computer running in 32-bit mode Windows 95 and Windows 98 users only Verify that your computer is running in 32-bit mode by clicking Start, Settings, Control Panel, double-click System, and Note: If the CD-ROM drive is not found in the Device Manager, it is likely the drive's cables are not connected properly or that the drive is bad and needs to For more information about testing for CD/DVD drive hardware failures, refer to one of the following HP support documents: Desktop PCs: Testing for Hardware Failures (Windows 10, 8) (in English) Notebook

If all but one or two discs fail, the disc drive is bad or dirty.