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Step 3: Use the Hardware and Devices troubleshooter If a window does not open when discs are inserted into the drive and the drive does not appear in File Explorer, it When you try to burn or read a disc, nothing happens or an error stating that the drive cannot be found displays in the CD/DVD burning software. galianas 178,849 views 9:05 CD/DVD Drive Not Showing/Missing In My Computer - Duration: 6:38. If you get any prompts from User Account Control while running the Hardware and Devices troubleshooter, click Yes. have a peek here

Working... In the Device Manager window, expand DVD/CD-ROM drives. I really need to get these to work. If the CD-ROM works in Safe Mode but not in normal Windows, it's likely another program is running that is causing the issue or that the drivers are corrupt. http://www.tomsguide.com/forum/77667-35-laptop-drive-working

Laptop Dvd Player Not Reading Disc

Make sure the disc burning session was closed after the disc was finished. Press the Esc key again, press Enter, then press Enter again to Ignore Changes and Exit. The driver may be corrupted or missing. (Code 39) Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41) The instructions below can be

Category Music Licence Standard YouTube Licence Show more Show less Loading... If a disc is scratched, try to clean or repair the disc. Z7_3054ICK0KGTE30AQO5O3KA3015 hp-online-communities-portlet Actions ${title} Loading... Hp Laptop Dvd Drive Not Working caution: When using disc repair kits, allow extra drying time above that required by the manufacturer.

If the troubleshooter detects problems, follow the instructions to fix the problem. Dvd Drive Not Working Windows 8 The instructions below applies to the following Microsoft Windows Operating Systems, however some instructions may slightly vary with older version of Microsoft Windows (Windows Vista or Windows XP): Microsoft Windows 10 If the troubleshooter detects problems, follow the instructions to fix the problem.

To reset the drive, follow these steps: Press and hold the power button for 5 seconds to turn your computer completely off.

If your computer was upgraded to Window 10 or 8, there may not be a software application capable of playing DVD or Blu-ray movies installed on your computer. Laptop Dvd Drive Not Working Windows 7 If any discs fail to open, set the failed discs aside. Add to Want to watch this again later? Vincent & Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands Uganda Ukraine United Arab Emirates United Kingdom United States

Dvd Drive Not Working Windows 8

Figure : List Volume Type Exit and press the Enter key to return to the command prompt. http://support.hp.com/us-en/document/c03370738 Step 8: Testing for CD/DVD drive hardware failure The laser alignment and the hardware that supports it must retain a high degree of accuracy. Laptop Dvd Player Not Reading Disc If other discs of the same type cannot be read, skip to Step 8 to test the drive to see if the drive has truly failed. Laptop Dvd Drive Not Working If after cleaning the drive and CDs you still get errors, it is likely the disc drive is bad.

bam6972 123,577 views 7:26 Loading more suggestions... http://clearduplicatefiles.com/laptop-dvd/cd-rom-not-working-laptop.html caution: When using disc repair kits, allow extra drying time beyond that required by the manufacturer. Loading... Uninstall CyberLink Power2Go from Programs and Features: In Windows, search for and open Programs and Features. How To Clean Laptop Dvd Lens

If the CD-ROM does work from MS-DOS, this indicates that you have a corruption issue with Windows. If a drive name is shown with a disabled icon (the drive icon is marked with an arrow pointing down ), the drive has been disabled. In the Boot Order list, look for a CD/DVD drive entry. http://clearduplicatefiles.com/laptop-dvd/cd-rom-laptop-not-working.html Country: United States Select a location Americas Europe, Middle East, Africa Asia Pacific and Oceania Select a language Confirm Back Z7_M0I02JG0KOT530A6KJKFRQ0816 hp-detect-load-my-device-portlet Actions ${title} Loading...

Then complete the following steps. How To Repair Laptop Dvd Drive Lens Verifying the CD-ROM cables are correctly connected. Wait until the computer fully shuts down, then disconnect the power cord from the computer.

A copy of the registry has been saved for back-up purposes to the Documents folder.

Please try again later. Restart your computer (Once the restart is complete, the Operating System will automatically install the required drivers). Repair or replace the bad discs. Laptop Dvd Drive Not Opening If that computer cannot play it, something is wrong with the disc or the other computer's burn capabilities.

To uninstall and reinstall the driver, follow the instructions below: Press the Windows key + R to open the Run dialog box. How does HP install software and gather data? In Windows, search for and open regedit. this contact form On the Boot Options sub-screen, select Boot Order, then press Enter.

so I would truly appreciate the help. Being a member gives you detailed monitoring of your requests. If the CD/DVD drive is listed as normal, with no special icons , Windows is detecting the drive but other software used to burn discs may not be detecting the drive. Step 2: Making sure AutoPlay is set on computers running Windows 7 One possible reason for a non-responsive CD/DVD drive is AutoPlay being turned disabled.

Open Device Manager, highlight and remove the CD-ROM currently installed by pressing the delete key. Figure : Opening Command Prompt Enter diskpart at the command prompt. Most home electronics stores offer repair and cleaning kits for discs at minimal cost. Step 8: Using hardware testing tools to test for a failed CD/DVD drive in Windows 7 If the computer still cannot read discs, turn on the computer and use HP Support

Type the drive letter for the drive that contains the disc followed by a colon (:). Open CyberLink Power2Go and verify that a drive name appears as the destination selection. Type devmgmt.msc in the Run dialog box, then press Enter key. Use discs that are in good condition and are known to work in other drives.

Figure : Device Manager If a name for a CD/DVD drive is not listed in Device Manager, the rest of these troubleshooting steps will not help.