Basic Diagnostic Questions 1. On the face of it, it seems to be the cause. Reply Trouble Fixers December 28, 2015 at 12:28 pm That should not happen, as any of the solution provided above does not interfere with the booting process of the Windows. Check on Google for more information related to that.
You can try replacing the drive and see if a new CD-ROM drive resolves the issue. Here's exactly what you need to do to reset the computer power: Press and hold the power button for 5 seconds to turn your computer completely off. The problem i have is that it recognizes the drive, it just doesn't recognize when there is a DVD IN the drive. For more information, see the article here. • The C:\Windows\INF\cdrom.inf file is the script Windows uses to reinstall it's CD/DVD drive drivers. https://support.microsoft.com/en-us/kb/314060
To run a Diagnostic on your CD, DVD or Blu-ray drive, browse to the Optical Drive Diagnostic and follow the instructions Note: It is required that you click on the above Under Performance by File System, verify it says '32-bit'. Reboot Your Computer. If the drive is still not detected, contact Dell Technical Support for In-Warranty repair options.
Solution 2 worked. An alternate driver may be providing this functionality. (Code 32) Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)A driver (service) for this device has been disabled. Cd Drive Not Working Windows 7 Bob, you shouldn't give people advice when you don't know anything about operating systems, and know nothing about windows 10!
Again reinstall 3rd party software. • upper-lower-filters-removal-alone.reg - this tool fixes deletes the upper and lower filters in their most likely place, which is a common solution to fixing CD/DVD drive This issue could be caused by some software compilation, which is related to Windows 10, but if disc drive disappears after some time of using Windows 10, the problem might be First un-install, reboot and then re-install. http://www.computerhope.com/issues/ch000227.htm Windows 98 users If the above recommendations have been attempted, try booting from a Windows 98 diskette or other bootable diskette with CD-ROM drivers to see if the CD-ROM works from
Use the Hardware and Devices Troubleshooter and see if it helps you. Dvd Driver Windows 10 Restart your computer. 5] If the above manual registry fix does not help you, create a new registry subkey and see if that helps you. Initially I thought it was a Hardware problem.. Subscribe Via Email Subscribe to our newsletter to get all the latest updates to your inbox..!
Type in following command in Command Prompt: 1 reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001 You can copy paste the command from above. http://www.dell.com/support/Article/SLN148709/HE After deleting the CD-ROM, reboot the computer. Dvd Drive Not Working Windows 10 Also, if by any chance, you have the DVD ROM listed inside My Computer icons, and even Windows is able to send the Eject command to DVD ROM, but not able Cd Drive Not Working Windows 10 How to fix CD Drive Problems in Windows 10 Some people say that after they upgraded their computers to Windows 10, their CD drives simply disappeared.
Lucia St. Could deleting the 2 files (LowerLimit and UpperLimit) have anything to do with it? Below are some instructions that will help you resolve the problem in some instances if the drive has not failed completely. An alternate driver may be providing this functionality. (Code 32)Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41) Fix CD/DVD Drive Not Detected Cd Rom Not Working Windows 10
I went through the Microsoft help desk and they eventually said it was a Dell problem and the drivers were out of date. This driver is incompatible with the driver found in ITunes and Norton Ghost. If drivers are up to date, next thing we're going to try is to reinstall the disc drive. Verify if the drive is detected in BIOS (Figure 1, 2 & 3).
This is less common. • Another possibility is the Sony Rootkit has been installed. Dvd Drive Fixer If that didn't worked, then probably you'll have to wait then. Back to Top Article ID: SLN148709 Last Date Modified: 04/28/2016 10:23 AM Rate this article Accurate Useful Easy to understand Was this article helpful?
Type EnumDevice1 and press Enter. To open it directly, Run the following command: %systemroot%\system32\msdt.exe -id DeviceDiagnostic The Troubleshooters are available in Windows 8.1 and Windows 8 too. 2] Update your device drivers via Devices Manager. Since we're talking about power, you can turn off your computer again, and check if all the cables from your CD/DVD drive are connected to the motherboard. Dvd Drive Not Reading Discs Windows 10 It keeps going in circles, trying to repair it, nothing helps.
If not, update it to latest Windows 10 anniversary update. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) The device is not working properly because Windows cannot load the drivers For more information, refer to the Dell knowledgebase article Instructions to Download and View Manuals. If all but one or two discs fail, the disc drive is bad or dirty.
It is an external drive and works on other windows systems below Windows 10. Reply Gillian December 20, 2015 at 12:58 am Hey just tried all three solutions. If the CD-ROM does work from MS-DOS, this indicates that you have a corruption issue with Windows. Does the CD/DVD drive burn discs? 8.
Surely the above didn't work… what else do I have to do?? Now right-click Controller0 > New, and then click DWORD(32-bit) Value. Dell has no updated drivers. Back to Top Run the Microsoft CD/DVD Fix it troubleshooter Microsoft Fix it is a diagnostic software developed by Microsoft which allows detecting potential troubles which may affect a computer running
Recent Comments News Posts on TWCNXbox One Backward Compatibility completes one year with Skate 3Here come new Surface Book and Surface Dial: Get ready to buy itVivaldi browser to introduce a Will the DC/DVD drive door open under its own power if told to eject or if the external drive door button is pushed? 8. The laptop is restarting in a continuous cycle and now I can't even take those files to burn on another computer. So, I found some solutions for these reported issues, and I hope they'll be helpful.
Reply Bex April 23, 2016 at 5:11 pm Thank you. In the Device Manager window, expand DVD/CD-ROM drives. If you desire keep ITunes, remove the lower filter and set or create the upper filter to the value of "GEARAspiWDM" without the quotes. Type devmgmt.msc in the Run dialog box, then press Enter key to view Device Manager.
If yes, proceed to the next step. Thank you. Anyway, I prepared solutions for both cases, so check them below. This post will show you how to open a stuck CD, DVD, Optical Drive Tray.