If any messages open stating that Windows is installing new hardware, wait for Windows to finish before checking to see if the CD/DVD drive is available. Being a member gives you detailed monitoring of your requests. solvemyproblem 370,661 views 6:38 How to fix CD-DVD laptops Drives - Duration: 10:53. Sign in to make your opinion count.
But if your drive is detected by BIOS than the problem is software-related, so check some of the following solutions. Step 4: Resetting the computer power Under certain conditions the drive might lose communication with Windows even after restarting Windows, which can cause problems with CD or DVD detection. Ask the community! Sign in to add this video to a playlist. http://support.hp.com/us-en/document/c03370738
For instructions on cleaning your CDs and disc drive, see the computer cleaning page. Figure : Select program to reinstall Follow the on-screen instructions to reinstall CyberLink Power2Go. With the 4D36E965-E325-11CE-BFC1-08002BE10318 key still selected, right-click any blank area of the right side of the Registry Editor window (the window pane listing all the values within the key).
Scan for hardware changes again to attempt to detect the drive. This feature is not available right now. If you are using a desktop computer, continue to Check the drive cable connections. Cd Rom Not Working Windows 10 This feature is not available right now.
When you try to burn or read a disc, nothing happens or an error stating that the drive cannot be found displays in the CD/DVD burning software. Cd Drive Not Working Windows 10 sign-up, it takes less than a minute and it's free! The illustration is for windows XP however it works in the same way in Vista as well. https://support.microsoft.com/en-us/kb/314060 Rating is available when the video has been rented.
A copy of the registry has been saved for back-up purposes to the Documents folder. Cd Drive Not Reading Disc esesolox3 122,571 views 5:52 How to manually open a CD or DVD drive. - Duration: 5:33. Solution 4 - Reset the computer power Under some conditions, the disc drive might lose communication with Windows, even after restarting the computer, this issue often causes problems with disk drive, beyourownit 487,420 views 5:24 CD/DVD Drive Not Showing/Missing In My Computer - Duration: 6:38.
Step 2: Checking the drive name in Device Manager If a window does not open when discs are inserted into the drive and the drive does not appear in File Explorer,
Press the Esc key again, press Enter, then press Enter again to Ignore Changes and Exit. Cd Drive Not Working Windows 7 Sign in Transcript Statistics 244,184 views 275 Like this video? Dvd Drive Not Working Windows 10 Confirm the deletion by clicking Yes.
Wait for 10 seconds, and the reconnect power to the computer again. Figure : Registry Editor Click File, click Export, type a filename that is easy for you to remember, then click Save. In some cases, you may need to reinstall some programs such as CD or DVD burning software, iTunes, or Nero hope this helps Report t- Apr 5, 2015 11:17PM What if If you have added a new drive, use the disc burning software that came with the drive or use the native burning capabilities of Windows. Cd Drive Not Working Windows 8
Resetting the BIOS may also resolve this problem. Rating is available when the video has been rented. Loading... Step 2: Replacing the PxHelp20 registry value Use the following steps to replace the PxHelp20 registry value: In Windows, search for and open regedit.
On the welcome screen, click Next. Cd Drive Not Showing If not, continue to the next step. Look for a CD/DVD drive entry in the Device Configuration sub-screen.
Sign in 942 209 Don't like this video? Figure : Device Manager: DVD/CD-ROM drives If DVD/CD-ROM drives is not in the list, skip to Resetting the computer power. Note: If the CD-ROM drive is not found in the Device Manager, it is likely the drive's cables are not connected properly or that the drive is bad and needs to Cd Drive Not Working Mac On a desktop computer Press and hold the power button for 5 seconds to turn your computer completely off.
Solution 1 - See if CD drive is recognized by BIOS To check if your CD drive is recognized by BIOS, do the following: Restart your computer On the startup, enter After CyberLink Power2Go has been uninstalled, restart the computer. beyourownit 487,420 views 5:24 CD DVD drive not working - Duration: 7:52. If the icon is still absent, there are some more things in Device Manager you can try in order to fix this problem.
If the CD/DVD drive is not original equipment and was recently added, make sure that the drive cables are installed correctly. Turn on the computer and immediately press the F10 key repeatedly until the BIOS Setup Utility screen appears. nickscomputerfix 201,821 views 2:48 How To Clean Slim DVD Drive Lens and Laser From Dust - Duration: 3:28. Please try again later.
HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend If a LowerFilters value is listed on the right side of the Registry Editor window, select the LowerFilters value and press the Delete key. Then complete the following steps. pspslimhacks 210,454 views 2:40 DVD Drive Not Recognized or Reading CD/DVD - Duration: 5:24.
Wait until the computer is fully shut down, then disconnect the power cable from the computer. warning: The edges of metal panels can cut skin. Data-formatted CDs can not be read in a standard CD player. Confirm the deletion by clicking Yes.
For more information about testing for CD/DVD drive hardware failures, refer to one of the following HP support documents: Desktop PCs: Testing for Hardware Failures (Windows 10, 8) (in English) Notebook Zeb Tech 56,564 views 9:16 How to Clean CD/DVD Laser Lens in Computer - Duration: 6:02. Step 3: Getting the latest drive firmware updates from the Web Go to the HP Web site to see if there are any drive firmware and/or recording software updates available.